Returns & Exchanges

At Supplement City USA, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return unopened products within 30 days of delivery for a full refund or exchange.

1

Initiate Your Request

Contact our support team via email or our online portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).

2

Prepare the Package

Securely pack the unopened supplements in their original packaging, ensuring the RMA number is clearly written on the outside of the box.

3

Ship the Item

Drop off your package at any authorized shipping carrier; we recommend using a trackable service to ensure your return reaches our warehouse safely.

4

Receive Your Refund

Once our quality control team inspects the returned items, we will process your refund to your original payment method within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing